Field Care is a modern IT system designed to provide comprehensive support for social workers, family assistants, and caregivers. The platform integrates an intuitive visit schedule, mobile access to client data, and tools for instant work reporting.
Industry
Product / SaaS
Type of activity
Startup
Implementation and support
2025 – present
Technologies
React + Next.js
Node + Nest.js
AWS Cloud Infrastructure
About project
The goal of the project was to create a professional digital ecosystem that comprehensively supports the management of social assistance and field care. The primary objective was to eliminate paper-based documentation and replace it with an advanced tool that allows coordinators to manage their teams effectively, while enabling caregivers to focus on providing real assistance.
Field Care (Opieka w Terenie) is an integrated platform combining a mobile application for employees with an extensive Administrative Panel. The system enables precise time and attendance tracking (RCP), real-time route planning on maps, and full management of the client database and organizational roles. Through automated reporting and digital visit documentation, institutions can optimize costs, raise care standards, and respond instantly to the needs of their clients.
Our role
Mobile application
(iOS / Android)
Web application
Administrator panel
Key functionalities
- Time and Attendance Tracking (RCP) – precise measurement of visit durations at clients’ locations using geolocation, ensuring full reliability of reporting and billing.
- Mobile task management – an intuitive schedule and visit calendar that allows caregivers to report progress in real time directly from the service delivery location.
- Mobile task management – an intuitive schedule and visit calendar, enabling caregivers to provide real-time progress reporting directly from the service delivery location.
- Client database and care history – instant access to key information regarding patient needs, records, and a detailed history of all completed visits.
- Staff and permissions management – an extensive administrative system for supervising team performance, defining user roles, and verifying employee activity.
- Centralized records and documentation – automatic generation of summaries and reports that eliminate manual errors, streamline administration, and reduce office work time.
„Their teamwork was commendable.”
Thanks to Sysmo.pl – rozwiązania IT’s work, the platform gained 45,000 users. The team was responsive to the client’s needs, and internal stakeholders were particularly impressed with the service provider’s team dynamic.
-40%
Administrative time savings thanks to RCP automation.
Administrative time savings thanks to RCP automation.
60%
Digitization of reports and documentation.
Digitization of reports and documentation.
10k+
App downloads by employees
App downloads by employees
Project challenges
1
Digitization and automation of documentation
One of the greatest challenges was translating complex, paper-based administrative processes into an intuitive digital format. The project had to ensure the seamless replacement of hundreds of physical forms with fast online reports, accessible to coordinators in real time, thereby eliminating the risk of errors and data loss.
2
Optimization of logistics and field work
Another significant challenge was creating a system to effectively manage a dispersed team of caregivers, which required a precise integration of GPS technology with time and attendance tracking (RCP). The key challenge was developing a clear interface that allows for the real-time monitoring of routes and visit progress without burdening the user with complex operation.
Key benefits
For the system user
- Intuitive reporting and scheduling – the mobile app provides constant access to the daily visit schedule and enables instant reporting of completed tasks. Thanks to a simple interface, caregivers can focus on the patient instead of wasting time filling out burdensome paper documentation.
- Logistical support and safety – integrated maps with route optimization facilitate quick travel to clients, while the RCP system with geolocation provides reliable confirmation of work performed, increasing transparency and the employee’s sense of security in the field.
For the system purchaser
- Full digitalization and cost savings – implementing the platform eliminates physical document circulation and minimizes manual errors. The automation of administrative processes allows for a reduction in operating costs and significantly accelerates settlements and the generation of reports for supervisory bodies.
- Analytics and effective staff management – an extensive administrative panel provides full control over a dispersed team in real time. The ability to monitor efficiency, manage roles, and analyze data allows for better resource planning and the continuous improvement of care standards.
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