We implement AI that delivers real results |

From audit to production and MLOps. We build AI solutions that operate within real-world processes — with measurable KPIs, risk controls, and full legal compliance.

We design and implement AI-based solutions that work inside your real processes: from customer service, through orders and documents, to quality control. From day one, we measure performance — KPI, costs, and ROI — and we deliver everything in full compliance with the AI Act and GDPR.

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What can we build for you

A silhouette of a person with a chat icon — representing chatbots and voicebots.

Chatbots and virtual assistants (text and voice)

24/7 answers via chat, email, and phone. Simple matters handled instantly, while the more complex ones go to a human — with a ready-made summary.

Virtual try-ons and visualizations

AR/3D try-ons and configurators that help customers choose the right size or variant. Decisions become easier, and returns go down.

A shield icon with a padlock — symbolizing security and regulatory compliance.

AI Act and GDPR in practice

We implement solutions safely and in full legal compliance. Clear rules, the required documentation, and a decision trail ready for audit.

Click here to learn more about implementing the AI Act.

Personalization and recommendations

Each customer sees what truly matters to them: tailored products on the website, in the app, and in the newsletter — without being pushy.

A webpage layout with recommendations — representing personalized offers.

A laptop with an open editor and notes — symbolizing team collaboration and workflow automation.

Team copilots

An assistant that summarizes conversations, drafts proposals, and quickly searches through your company files. Less “copy–paste,” more actual work done.

Fraud detection

Suspicious transactions and unusual behaviors are flagged, while honest customers aren’t unnecessarily blocked.

A screen displaying a quality control report.

Icons of connected clouds and servers — representing system integration.

Data and integrations

We integrate AI with your CRM, ERP, and e-commerce systems. In the cloud or on-premises — fully aligned with your security policy. If you want to learn more about the integrations we deliver, click here.

Quality control via cameras

Defects on the production line, empty shelves, or assembly errors are detected immediately. Alerts are sent only when truly necessary.

An image of a production line with a camera above the assembly line — symbolizing visual inspection.

Bar charts showing rising demand and inventory — representing forecasting and data analysis.

Sales, inventory, and pricing forecasts

You can see what will run out, what will sell, and how to adjust prices. Planning stops being a guessing game.

Documents and workflows

Invoices, contracts, and orders read themselves, data flows into the right systems, and approvals move smoothly without bottlenecks.

Icons of digital files — symbolizing automated document processing.

An automated production line — representing process optimization.

Process optimization (Process Intelligence + AI)

We organize and streamline key business processes — from the first customer contact to billing. First, we show how the process currently works and where the bottlenecks are. Then, we implement simple improvements and automations where they make sense. The result: faster service, fewer errors, and lower costs. If you want to learn more about how we optimize processes, click here.

Optimization for AEO/LLMO/GEO

We optimize implementations for AEO/LLMO/GEO: organizing content and structured data so they are understandable for both people and AI. The result: higher visibility in responses, increased CTR, and more local inquiries. If you want to learn more about how we optimize for AEO/LLMO/GEO, click here.

Diagrams of optimization for AEO/LLMO and GEO.

A diagram illustrating AI applications in OCR.

OCR — extracting text from images and scans

We automatically extract data from invoices, contracts, driver’s licenses, vehicle registration documents, and other files. Data fields go directly into your systems (e.g., ERP/CRM) via API or files. Built-in validation checks (numbers, dates, tax IDs/VINs, completeness) and offline mode ensure less manual entry, fewer errors, and faster processing.

Offline knowledge base search and search engine

We create a local knowledge base that works offline. PDF and DOCX files, spreadsheets, emails, notes, and databases are all indexed. The search engine understands word forms, synonyms, and typos, shows preview snippets, and highlights matches. You can search entire collections or filter results by folder, author, and date. Fast answers with full control over your data.

Click to explore RAG: a chatbot for your documents

A diagram representing offline knowledge bases.

Google AI implementations

We help you use Google tools where they make sense:

LLM Notebook — environments for experiments and POCs, prompt versioning, and a simple API for further integration.
Gemini — task automation, summarization, and content generation with cost and access control.
Google Workspace — assistants in Gmail, Docs, and Sheets, workflow templates, and the ability to add your own data.

Chatbots and virtual assistants (text and voice)

24/7 answers via chat, email, and phone. Simple matters handled instantly, while the more complex ones go to a human — with a ready-made summary.

Virtual try-ons and visualizations

AR/3D try-ons and configurators that help customers choose the right size or variant. Decisions become easier, and returns go down.

AI Act and GDPR in practice

We implement solutions safely and in full legal compliance. Clear rules, the required documentation, and a decision trail ready for audit.

Click here to learn more about implementing the AI Act.

Personalization and recommendations

Each customer sees what truly matters to them: tailored products on the website, in the app, and in the newsletter — without being pushy.

Team copilots

An assistant that summarizes conversations, drafts proposals, and quickly searches through your company files. Less “copy–paste,” more actual work done.

Quality control via cameras

Defects on the production line, empty shelves, or assembly errors are detected immediately. Alerts are sent only when truly necessary.

Data and integrations

Fraud detection

Suspicious transactions and unusual behaviors are flagged, while honest customers aren’t unnecessarily blocked.

Sales, inventory, and pricing forecasts

You can see what will run out, what will sell, and how to adjust prices. Planning stops being a guessing game.

Documents and workflows

Invoices, contracts, and orders read themselves, data flows into the right systems, and approvals move smoothly without bottlenecks.

Process optimization (Process Intelligence + AI)

Optimization for AEO/LLMO/GEO

OCR — extracting text from images and scans

Offline knowledge base search and search engine

Click to explore RAG: a chatbot for your documents

Google AI implementations

We help you use Google tools where they make sense:

LLM Notebook — environments for experiments and POCs, prompt versioning, and a simple API for further integration.
Gemini — task automation, summarization, and content generation with cost and access control.
Google Workspace — assistants in Gmail, Docs, and Sheets, workflow templates, and the ability to add your own data.

Privacy and AI implementations

We build solutions that run locally or in your cloud. Data never leaves your environment — we don’t send it to public services (e.g., ChatGPT). Sensitive fields are masked, models are versioned, access logs are maintained, and integrations respect your user directory permissions.

Technologies and Architecture

Language models (LLM) and generative AI: ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Mistral / Mixtral, Llama (Meta), Cohere / Command R+, Hugging Face Hub
Generative AI — image and video: Midjourney, DALL·E 3 (OpenAI), Stable Diffusion / ComfyUI / Automatic1111, Runway ML, Pika Labs / Synthesia
AI for audio and speech: Whisper / WhisperX (OpenAI), ElevenLabs, Coqui TTS / Bark / XTTS, AIVA / Suno / Udio, Deepgram / AssemblyAI
Automation and integration (AI Agents / Workflow Automation): n8n, Make (Integromat), Zapier, LangChain / LlamaIndex / Semantic Kernel, Flowise / Dust / AutoGen / CrewAI
Machine learning, data, and MLOps: TensorFlow / PyTorch, Scikit-learn / XGBoost / LightGBM, MLflow / Kubeflow / Weights & Biases, dbt / Airflow / Prefect, BigQuery ML / AWS SageMaker / Azure ML / Vertex AI
Assistants and AI in the workplace: Google Duet AI (Workspace), Microsoft Copilot (Office, GitHub), Notion AI / ClickUp AI / Slack GPT, Zapier AI Actions / ChatGPT Team / Enterprise

Abstract network of connected cubes and rods in pastel colors, symbolizing data structures and the functioning of artificial intelligence.

INDUSTRIES WITH THE MOST COMMON AI APPLICATIONS

E-commerce & Retail • Manufacturing & Logistics • Finance & Insurance • Telco • Travel • Media & Publishing • Healthcare*

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(*non-diagnostics projects)

How do we implement AI in companies?

Needs analysis — we discuss, examine processes, and identify where AI makes sense.
Tool and cost recommendation — specific solutions, licenses, and estimated budget.
Pilot/POC — small scope, quick validation of results.
Configuration and integrations — accounts, permissions, and connections with existing systems.
Team training — hands-on practice with your examples, ready-to-use templates.
Post-implementation support — user assistance, fixes, and performance measurement.

FAQ — most frequently asked questions about AI implementation

1. What does Sysmo.pl do in the field of AI?

We implement practical end-to-end AI solutions: from process analysis, through design, to production and maintenance. Our services include order automation, chatbots (text and voice), personalization and recommendations, virtual try-ons/AR, team copilots, document processing (OCR/NLP), demand/price forecasting, quality control via cameras, and fraud detection — all with KPI/ROI measurement and compliance with the AI Act and GDPR.

2. For which industries do you implement AI?

Most commonly for e-commerce and retail, manufacturing and logistics, finance and insurance, telco, travel, media/publishing, and healthcare*. We understand the specifics of both B2C and B2B processes, from the front end (UX/customer service) to the back office (ERP/CRM/BI).

3. What data is needed to implement AI?

Real samples from your processes are sufficient: orders, conversations/emails, store logs, documents (invoices/contracts), camera images, or sales and inventory data. We assist with anonymization, quality validation, and dataset preparation.

4. Do you integrate AI with our systems (ERP/CRM/e-commerce)?

Yes — we integrate with popular platforms (e.g., SAP, Dynamics, Salesforce, Magento, Shopify, WooCommerce) as well as custom systems via API, ESB/queues, or batch files. We support both cloud and on-premises environments.

5. Are the solutions compliant with the AI Act?

Yes — we design for “compliance by design.” We provide risk classification, model documentation, decision trails, quality and human-in-the-loop checks, dataset registries, and model management policies (MLOps/monitoring).

6. Will AI replace humans in our processes?

AI relieves repetitive tasks and provides summaries/insights, while decisions in complex matters remain with humans. The result: higher throughput, fewer errors, and faster time-to-completion.

7. Do you support the Polish language, multilingualism, and channels (chat, email, phone)?

Do you support the Polish language, multilingual setups, and channels (chat, email, phone)?

8. What typical use cases do you recommend for getting started?

Most common: order automation, document reading (invoices/contracts), sales/service copilots, product recommendations, demand/inventory/price forecasting, quality control via cameras, and fraud detection.

9. What do we need to prepare to get started?

Access to sample data/processes, a list of systems for integration, process owners, and KPIs/business goals. The rest (analysis, technical design, compliance) will be handled together during the Discovery phase.